We have a 25% non-refundable deposit/cancellation fee. Your trip is transferable until 72hrs before your departure. No-shows will be charged in full. Outer Island Excursions may cancel trips due to weather or unforeseen circumstances. If this happens, you will be refunded in full. If you do have to cancel within 72 hrs of departure, you will be charged 100%, unless we are able to resell your tickets.